The Complete Guide to Best Practice Benchmarking For Your Top Management Team

Begin work on Benchmarking with these exclusive Briefing Papers - and use them to make sure all the key people in your organization know what Benchmarking is, how it works, what it will achieve, and what they must do to make it a success.

Read and circulate the relevant Briefings - or use them as the framework for senior presentations and training sessions.

Ready-made Briefings for all your senior managers
Turn straight to Briefing Papers for:

• The Chief Executive - whose support and commitment is essential if Benchmarking is to deliver the kind of World-Class results it's capable of.
• The Top Management Team - who must shape the Benchmarking strategy that's right for your organization.
• The Heads of Finance, Training and Human Resources - who will need to see how much Benchmarking can deliver in just 12-18 months, if they're to back the program and commit resources from the start.
• The Benchmarking "Champion" - who will be the key to your success. There's guidance on how to choose project team members, assess training needs, and schedule projects - all the foundations of a successful program that other companies have to build by trial and error.

Get to grips with Benchmarking - FAST
When you're ready to move ahead with Benchmarking, don't waste time on lengthy induction and training courses. Separate Briefing Papers

• ensure there's a shared vision of Benchmarking
• take you straight in for a closer look at the 4 key stages of any Benchmarking program.

Use Benchmarking to reinforce other improvement programs
Benchmarking is an essential part of Total Quality, Reengineering, Teamwork, Performance Measurement or Process Redesign. And it's built-in to the major Quality Awards and the ISO 9000 Quality Standard. Turn to a series of Briefings that give clear advice on how to use Benchmarking to make any improvement program work even better.

Learn from the world's leading authorities on Benchmarking
Authors of these Briefings include: A.T. Kearney, McKinsey & Co., Coopers & Lybrand, PA Consulting Group and Andersen Consulting. Learn from their combined experience of running successful Benchmarking projects in every kind of business - around the world.

Practical guidance you won't find anywhere else
Don't wait until your program is under way to discover the hidden problems of Benchmarking - they are covered here. For example:

• don't waste time drafting Benchmarking procedures - use the Code of Conduct provided to build watertight agreements
• sidestep problems of Benchmarking with overseas partners - and make international projects work.

Choose the right people and the right approach - first time
When you want to choose your Benchmarking "Champion", steering group and project team - you'll find Briefing Papers on:

• how to select and train them
• the best Benchmarking approach for newcomers
• how to use a unique grid to align Benchmarking with your core business strategy.